Current Job Openings
Job Title: E-commerce Manager (full-time)
Location: Stockholm, Sweden
Company: Lund och Lund
Website: lundochlund.com
About Lund och Lund
Lund & Lund was founded in 1949 by Hans and Jesper Lund providing custom tailoring of the utmost quality at Sturegatan 10 in Stockholm. The present location at Sturegatan 12 opened in 1963 and has subsequently offered a selection of Ready-to-Wear and Made-to-Measure pieces to a global clientele.
As we expand our digital presence, we are seeking a highly motivated and experienced E-commerce Manager to lead and grow our online retail strategy and sales.
Job Overview
As the E-commerce Manager, you will be responsible for driving the performance, growth, and optimization of lundochlund.com. You will own the end-to-end e-commerce operations, from site management and merchandising to customer experience, analytics, and digital marketing coordination.
Key Responsibilities
- Site Management: Maintain and update the e-commerce website, ensuring functionality, accuracy, and brand consistency.
- Merchandising: Oversee product listings, inventory availability, pricing, and content updates. Collaborate with the buying team to align seasonal collections and campaigns.
- Sales Performance: Monitor e-commerce KPIs (traffic, conversion, AOV, sales), generate regular reports, and identify areas for improvement.
- Customer Experience: Ensure a premium, seamless, and responsive shopping experience across devices. Manage product returns, customer service queries (in coordination with support), and delivery expectations.
- Marketing Coordination: Work closely with digital marketing partners or teams on SEO, SEM, email marketing, and social media initiatives to drive traffic and retention.
- Platform Optimization (Shopify): Optimize our platform to implement upgrades and troubleshoot issues.
- Analytics & Insights: Use tools like Google Analytics, Shopify Analytics, or equivalent to generate actionable insights for improving UX, sales funnels, and content strategy.
Qualifications
- Proven experience in e-commerce management, preferably in fashion, luxury, or retail.
- Setting up and photographing products, editing images for web use, and maintaining a consistent visual style is a big plus.
- English, Swedish is a plus
